FAQ · lead exclusivity, payouts, and territory
Six questions Washweave hears before a quote or a referral goes in.
The hesitation a property manager carries into a quote form, and the hesitation a referral partner carries into a refer-a-job form, tend to overlap: is the lead mine, when does it pay out, who actually owns the truck, what stops a double-pay, who handles storm overflow, and how is the direct-vs-partner split decided? Same answers on the FAQ, the same answers on the quote intake, and the same answers once the account is on a truck.
Closed contract, not click, is what gets billed · One vetted contractor per lead · Coverage in 12 metros and 32 states total.
The six objections
One answer per question. Anchor-linked for partners.
Each item collapses into the answer and carries a stable id so a partner can deep link straight to the objection they need to send. Click the question to expand; the URL updates with the item’s slug for sharing.
Pick the right intake
Hesitations resolved — pick the lane.
Book direct service when the property sits in a Washweave market and you operate the cycle yourself. Refer a job when the cleaning need showed up on someone else’s walkthrough and the contract should be credited to the partner who surfaced it.
Site-driven quotes land within one business day · Onboarded crews in 32 states.